Healthcare, Connected Around You.
SebaOne brings appointments, doctors, prescriptions, medical records and connected healthcare services into one secure digital journey.
Designed for healthcare workflows in Bangladesh.
One connected journey
Rahim A. · fictional example
- Appointment confirmedDr. Nafisa Haque · Chamber 2 · 6:30 PM
- Queue updatedSerial 4 · followed digitally
- ConsultationEarlier context available, where authorised
- Digital prescriptionIssued and kept with the patient
- Laboratory resultCBC · returned to the same journey
- Medical timelineOne continuing history
Illustrative interface · fictional example data
Patient-centred
The journey is organised around the patient, not the institution.
One connected flow
Appointments, consultation, prescriptions, tests and records.
Permission-based
Personal accounts and controlled, authorised access.
Bangladesh-first
District and upazila oriented, BDT commercial structure.
Choose your path
For patients
Your care, in one place
- Find doctors and book appointments
- Follow queue and appointment progress
- Receive digital prescriptions
- Keep a continuing medical history
For doctors
Your practice, connected
- Manage chambers, schedules and receptionists
- Appointments and digital queue
- Consultations with patient continuity
- Digital prescriptions and lab requests
The problem
Healthcare Shouldn't Feel Disconnected
The difficulty is rarely the people — it is that systems and information sit apart from each other. Every gap costs patients time, clarity and continuity.
Finding the right doctor can be difficult.
Appointment information is scattered across places and messages.
Patients wait without knowing their queue position.
Medical history lives across papers, photos and different facilities.
Prescriptions can be lost or become unreadable.
Lab reports may be disconnected from the doctor who requested them.
Patients repeat the same medical information at every new place.
Doctors may not have convenient access to relevant previous records.
The SebaOne approach
One Journey. Connected Care.
Eight steps that usually live in separate systems, designed here as a single continuous flow.
- 01
Search
Discover doctors using relevant location and specialty information.
- 02
Book
Request or book an available appointment.
- 03
Queue
Follow appointment and queue information digitally.
- 04
Consult
The doctor accesses the appropriate patient context during consultation.
- 05
Prescription
Receive and retain the digital prescription.
- 06
Tests
Laboratory workflows can connect results back into the journey.
- 07
Records
Build a longitudinal health record over time.
- 08
Follow-up
Continue care without rebuilding medical history from zero.
How it works
A Patient Journey, Step by Step
No technical knowledge needed — this is what using SebaOne looks like from a patient's side.
- 01
Create or access your patient account
- 02
Find the appropriate doctor
- 03
Choose an available appointment
- 04
Follow appointment and queue information
- 05
Complete the consultation
- 06
Receive a digital prescription
- 07
Complete requested tests where applicable
- 08
Receive results into the connected health journey
- 09
Return for follow-up with previous information available, according to access rules
For patients
Your Healthcare Journey in One Place
From finding a doctor to keeping your results, everything belongs to the same continuing record.
- Universal patient identity
- Doctor discovery
- Appointment booking
- Appointment history
- Live and updated queue information
- Digital prescriptions
- Laboratory results
- Longitudinal medical record
- Follow-up records
- Secure health information access
- Medicine fulfilment integrations where available
Good evening
Your care today
Next visit
Dr. Nafisa Haque (example)
Medicine · Chamber 2, Mirpur
Illustrative example. Names and data shown are fictional.
Universal medical identity
Your Healthcare Story Should Not Restart Every Time.
A universal medical identity gives a patient one consistent reference across encounters. The longitudinal record is what that identity carries: consultations, prescriptions, requested tests and results contributing to one continuing history.
One patient identity
Illustrative example
Continuity depends on authorised access and connected services — SebaOne is built so that connection is possible, not assumed.
Consultation
Step 1Context from earlier visits, where authorised
Prescription
Step 2Digital, retained by the patient
Lab order
Step 3Requested tests recorded with the consultation
Lab result
Step 4Returned into the connected journey
Follow-up
Step 5Progress captured against the same history
Future doctor
Step 6Continues instead of starting again
Practice workspace — example view
Today
18
appointments across 2 chambers
Chambers
- Mirpur · Chamber 14–7 PM
- Uttara · Chamber 28–10 PM
Patient queue
Live- 01Ayesha K.In consultation
- 02Rahim A.Waiting
- 03Tanvir H.Waiting
- 04Mim S.Checked in
Fictional example data for illustration.
For doctors
More Time for Patients. Less Practice Friction.
Chambers, schedules, queue, consultation and prescriptions in one practice workspace.
- Multiple chambers
- Schedule management
- Appointment management
- Receptionist access
- Patient queue
- Consultation workspace
- Digital prescriptions
- Patient medical history
- Laboratory ordering and results
- Follow-up workflow
- Practice activity visibility
Real practice
Built for the Real Practice Workflow
A doctor's practice is not just the doctor. Receptionists can assist with appointment and queue workflows using their own authorised accounts — never shared passwords.
- Patient
- Receptionist
- Queue
- Doctor
- Prescription / Tests
- Patient record
Laboratory
From Test Request to Result — Connected
Connected laboratory workflows can be supported through the SebaOne ecosystem and compatible laboratory services, including PathologyMaster.
- Doctor
- Test order
- Laboratory
- Result
- Doctor review
- Patient record
Pharmacy
From Prescription to Medicine
Connected pharmacy capabilities can help bridge the gap between a prescription and its fulfilment, where participating services such as PharmacoBD are available.
- Digital prescription
- Pharmacy availability
- Fulfilment
- Patient
Why SebaOne
Not Just Another Appointment App
Booking a slot is one step. Continuity is the harder problem — and the one SebaOne is designed for.
Fragmented today
- Appointment system
- Medical file
- Prescription
- Lab report
- Pharmacy
- Clinic system
Separate islands. Each system holds a fragment — the patient carries the gaps.
The SebaOne approach
Booking is one moment. Continuity is the bigger opportunity.
- 01Search & book
- 02Queue & consult
- 03Prescription & tests
- 04Records & follow-up
Connected healthcare journey
Appointments, consultations, prescriptions, tests and records can form one workflow.
Longitudinal patient record
Healthcare information can remain connected over time.
Doctor + patient experience
Designed for both sides of the consultation.
Real practice workflow
Includes receptionist, chamber, schedule and queue workflows.
Ecosystem architecture
Designed to connect doctors, pathology, pharmacies and healthcare facilities without turning everything into one giant application.
Bangladesh-first
Designed around local healthcare workflows, geography, currency and practical realities.
Capabilities
What Makes SebaOne Powerful
Universal medical identity
A consistent patient identity designed to support continuity of medical records.
Longitudinal medical timeline
Consultations, prescriptions and relevant results can contribute to one historical timeline.
Connected doctor-to-lab flow
Test requests and results can move through secure digital workflows.
Connected prescription journey
Digital prescriptions can connect with pharmacy fulfilment workflows.
Multi-chamber practice
Doctors can operate across appropriate practice locations and schedules.
Digital queue experience
Patients can follow appointment progress instead of relying only on physical waiting.
Ecosystem connectivity
SebaOne is designed as part of a wider healthcare technology ecosystem.
Secure QR lookup
Where QR is used it is a secure lookup reference — never medical data printed inside the code.
Ecosystem
Independent Healthcare Systems. Connected When Care Requires It.
Each product runs on its own. They do not share one database — they can integrate securely through approved workflows.
SebaOne
Patient + Doctor ecosystem
- PathologyMasterLaboratory OSDiagnostic workflows, from test request to reported result.
- PharmacoBDPharmacy OSPharmacy operations and prescription fulfilment workflows.
- ClinicMasterBDHospital & Clinic OSFacility, department and clinical operations management.
Integration availability depends on the organisations and services involved. Nothing here implies that every facility is already connected.
Bangladesh-first
Designed for Healthcare in Bangladesh
SebaOne is shaped by how care is actually delivered and received here — not adapted from a template built elsewhere.
District & upazila oriented
Location support that matches how people actually search for care.
BDT commercial structure
Pricing and fees expressed in the local currency.
Local practice realities
Chambers, serial systems, receptionists and evening practice hours.
Expandable architecture
Built so future regions can be supported over time.
Coverage model
Divisions shown to illustrate the location model. Availability depends on which doctors and services are onboarded.
Trust & security
Healthcare Data Deserves Serious Protection
A high-level view of how SebaOne approaches access and privacy.
Personal user accounts for patients, doctors and staff
Controlled, permission-based access to information
Clear organisation boundaries between practices and services
Secure patient identity supporting record continuity
Auditable actions across healthcare workflows
Secure lookup references — no medical data inside QR codes
Sensitive information available only through authorised access
Security practices treated as a product requirement, not an add-on
SebaOne does not publish detailed internal security architecture, and does not claim any certification it does not hold.
FAQ
Questions People Ask
Your Healthcare Journey Should Be Connected.
One digital healthcare ecosystem designed around continuity, accessibility and practical healthcare workflows.